Adam Bailey 505

This week in MCC5006 we learned about reputation management. So the assignment to go along with this is to act as if I was the Social Media Manager for a hotel and write sample responses to positive and negative reviews left by guests.

The Hyatt Regency: Orlando, Florida

Hyatt-example2015

Hi Travelwith3Kiddos,

First off I wanted to tell you that I appreciate that you chose to stay with us again. It’s always great when we have repeat guests. 

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